Privacy policy

1. Introduction

Professional Traffic Services 2024 Ltd ("PTS", "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you interact with us, in compliance with New Zealand’s Privacy Act 2020 and applicable laws.

2. What Information We Collect

We collect personal information necessary to provide training services and to comply with regulatory requirements, including:

Contact Information: such as name, address, phone number, and email address.

Identification Details: such as date of birth, driver’s license number, or unique identifiers.

Training Records: such as course enrollments, completion records, assessment results, and competency levels.

Employment Information: if applicable, including your role, employer details, and qualifications.

Other Personal Information: any additional information you provide to us directly or through third-party referrals or consents.

3. How We Collect Information

We collect personal information through:

Direct Interactions: when you enroll in a course, complete assessments, or communicate with us.

Third Parties: such as employers, regulatory authorities (e.g., NZTA, Connexis), or approved training platforms.

Automated Collection: through our website or training platform (e.g., cookies, usage data).

4. Use of Personal Information

We use your personal information for purposes including:

Providing Training Services: to deliver, assess, and document training outcomes.

Compliance and Reporting: to meet regulatory standards and report to relevant authorities, such as the NZTA or Connexis.

Communication: to provide course information, certification updates, and service improvements. Research and Development: to improve our training services and develop industry competencies.

5. Disclosure of Personal Information

We may disclose your information to:

Regulatory Authorities: as required for compliance with industry standards.

Employers: where required by contract or with your consent, for certification and competency evidence.

Service Providers: such as IT, data storage, and training platforms, under agreements that protect your privacy.

Legal and Safety Requirements: if disclosure is required by law or to protect the rights, property, or safety of individuals.

6. Security of Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. This includes secure storage, restricted access, and encryption where applicable.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined above or as required by law. Once information is no longer needed, we ensure it is securely deleted or anonymized.

8. Your Rights

Under the Privacy Act 2020, you have the right to:

Access: request access to your personal information.

Correction: request corrections to your personal information if inaccurate.

Withdraw Consent: where applicable, withdraw your consent for certain uses of your information.

To exercise these rights, please contact us at training@professionaltrafficservices.co.nz.

9. Cookies and Tracking Technologies

Our website and online platforms may use cookies and similar tracking technologies to improve user experience. You can control cookie settings through your browser preferences.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. The latest version will always be available on our website.

11. Contact Us

For questions, concerns, or requests regarding your personal information, please contact us at:

Professional Traffic Servies 2024 Limited

• Address: 103 Tawa Street, Melville, Hamilton, New Zealand
• Phone: 027-266-3679
• Email: training@professionaltrafficservices.co.nz